Why is AAM issuing digital membership cards?
Digital membership cards are a convenient, eco-friendly alternative to physical membership cards. Transitioning to digital cards allows us to deliver your membership card faster to you, and it saves the Alliance both time and money. Additionally, the environmental impacts of physical card creation and distribution for a member association as large as ours are very substantial. By delivering digital cards via e-mail instead of printing and shipping plastic cards, we estimate that we’ll reduce our carbon footprint by over 1,000 pounds of CO2 per year!
Simply put, digital membership cards are greener, less expensive, and easier to distribute. Plus, going digital means that you never have to worry about losing your membership card!
Does a digital membership card serve the same purpose as a physical one?
Yes – your digital membership card includes all of the same information that would be printed on a physical card. Your digital card is unique to you and displays your name, membership level, and expiration date – just like a physical card would do.
What if I don’t have a smartphone?
Although we will discontinue issuing physical membership cards as standard practice in the near future, you will still be able to access your full suite of member benefits on our website. Plus, you may log in to view your current membership status and member information on your member profile at any time.
I am not sure that I received my digital membership card via email. Can you send it to me again?
Yes! Please log in to verify your email address is up to date. Once you have done so, please fill out this form and we will email you a new invitation to install your digital membership card to your smartphone. You should receive the email within two business days of your request.
My organization is a Museum, Ally or Industry member. Do we receive a membership card as an organization? Do I personally receive a membership card as a staff member of the organization?
No, only Individual members receive access to a membership card. You can log in to view your profile and check your organization’s membership status. Depending on your organization’s membership, you may be eligible for a discount on your Individual Professional membership.
Not a Individual member yet? Join or renew your Individual membership today to gain access to these exclusive benefits
How do I add the new digital membership card to my iPhone?
Access the digital membership card email we sent you from your smartphone and click the “Download” button, then click “Add to Wallet” and “Add.” The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time.
How do I add the new digital membership card to my Android phone?
Android users need to download Wallet Passes from Google Play. After you have the app, access the digital membership card email we sent you from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.
I installed my digital membership card on my smart phone but I can’t find it.
If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there–it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.
I renewed my membership, but the AAM digital membership card app is still showing my old expiration date.
We are sunsetting our old digital membership card app in the near future, so you may now delete it from your phone. We have emailed all of our individual members with instructions for how to install our new digital membership card in your digital wallet on your smart phone. If you’d like us to resend you that email, please fill out this form.